Effective Date: February 9, 2026

Lodestar Consulting & Executive Coaching, LLC (“Lodestar”, “we”, “us” or “our”) operates the website at https://www.lodestarpc.com. We provide leadership development programs, executive coaching, coach training certifications, workforce development, and related services (collectively, the “Services”), some of which are sold online as digital products, courses, or program enrollments.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit the Site, purchase products or Services, register for programs or events, subscribe to communications, or opt into SMS text messaging. We comply with applicable privacy laws, including the Telephone Consumer Protection Act (TCPA) for SMS communications.

The Site may contain links to third-party websites, services, or resources (such as payment processors, social media platforms, or partner organizations) that are not operated or controlled by Lodestar. This Privacy Policy applies only to information collected by Lodestar through our Site and Services. We are not responsible for the privacy practices, content, or policies of third-party sites. When you click on a third-party link or interact with external services, you leave our Site and are subject to that third party’s privacy policy and terms of use. We encourage you to review the privacy policies of any third-party sites you visit.

Your interactions with third-party services, including information you provide to them, are governed solely by their privacy practices.

1. Information We Collect

We collect the following types of information:

● Personal Information Which You May Explicitly Provide to us: Name, email address, phone number, mailing address, payment information (ex, credit card

details), professional title, organization, and any details you share in forms, discovery calls, program registrations, or inquiries.

● Sensitive Information: In trauma-informed coaching or programs, you may voluntarily share personal experiences; we handle this with heightened care and

only use it to provide Services.

● Automatically Collected Information: IP address, browser type, device information, referring pages, and usage data (ex, pages viewed, time spent).

● Cookies and Tracking Data: Information from cookies, pixels, and similar technologies (see Section 7).

2. How We Collect Information

● Directly from You → Through account registration, purchase forms, event sign-ups, contact forms, discovery call bookings, program enrollments, or when you opt into email/SMS communications.

● Automatically → Via cookies, web beacons, and analytics tools when you browse the Site.

● From Third Parties → Payment processors (ex, Stripe, PayPal), analytics providers (ex, Google Analytics), or SMS providers.

3. How We Use Your Information

We use your information to:

● Process and fulfill online purchases of products, Services, or program enrollments (including payments, confirmations, and access).

● Provide and improve our Services, including coaching, training, and event delivery.

● Send transactional communications (ex, order confirmations, program access details, billing).

● Send SMS notifications and event reminders if you opt in (see Section 5).

● Conduct marketing and promotional communications (with consent).

● Analyze Site usage, improve functionality, and personalize experiences.

● Comply with legal obligations or protect rights.

4. Online Purchases of Products and Services

When you purchase products or Services online (ex, digital courses, certifications, program enrollments):

● We collect billing/shipping details (if applicable) and payment information.

● Payment information is processed securely by third-party providers; we do not store full card details.

● We use this to complete transactions, provide access, and send related notifications.

5. SMS Text Messaging for Notifications and Event Reminders

If you provide your mobile phone number and opt in (ex, via a checkbox during signup, purchase, or form submission), we may send SMS texts for:

● Transactional Notifications: Order confirmations, payment receipts, program access details, or updates.

● Event Reminders: Reminders for workshops, retreats, live training sessions, discovery calls, or upcoming programs.

Key details:

● Consent: You must expressly opt in. We obtain prior express written consent for promotional messages under TCPA.

● Frequency: Varies by activity; we limit to relevant messages.

● Costs: Message and data rates may apply (carrier responsibility).

● Opt-Out: Reply STOP to unsubscribe; we process promptly.

● Help: Reply HELP for assistance or contact us below.

● Sharing: We do not share your opt-in or mobile information with third parties for their marketing.

● Provider: We use compliant third-party SMS services.

6. Sharing Your Information

We share information only as needed:

● Service Providers: With trusted vendors for payments, SMS delivery, email hosting, analytics, and Site operations (bound by confidentiality).

● Legal Requirements: To comply with laws, respond to requests, or protect rights/safety.

● Business Transfers: In mergers, acquisitions, or asset sales.

● With Consent: As you specifically authorize.

We do not sell personal information for marketing.

7. Cookies and Tracking Technologies

We use cookies and similar tools for essential functions, analytics, and personalization. You can manage preferences via browser settings or our cookie banner (if implemented). Third-party tools like Google Analytics may collect anonymized data.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. No method is 100% secure; we cannot guarantee absolute security.

9. Your Choices and Rights

● Opt-Out: Unsubscribe from emails via links; opt out of SMS by replying STOP.

● Access/Correction/Deletion: Request access, updates, or deletion by contacting us.

● California Residents: Under CCPA/CPRA, request information, opt out of sales (not applicable), or non-discrimination.

● Other Regions: Similar rights under GDPR (if applicable); contact us.

10. Children’s Privacy

The Site and Services are not for individuals under 13. We do not knowingly collect children’s data.

11. International Data Transfers

Data may be processed in the United States. We use appropriate safeguards for international transfers.

12. Changes to This Policy

We may update this Policy; material changes will be posted with a new effective date or notified directly.

13. Contact Us

For questions or requests:

Email: info@lodestarpc.com

Phone: 217-993-4905

Thank you for trusting Lodestar with your information. We are committed to protecting your privacy.