Critical Incident Response

We cannot predict when hell will visit, only that it will. And when it does, you better have a deep bench.

What We Do

We hope you never need to activate a Critical Incident Response Management protocol. And if you do, our team can help you navigate through.

Some events cause emotional or psychological upheaval far outside of the day-to-day experience of your organization. These events tend to be unexpected and volatile, and with a complexity that tends to overwhelm existing infrastructure.

We assist with:

- Serious DEI events or hate crimes

- Death or unplanned departure

- Aftermath of a large-scale violent event

- Emotionally charged investigations

Lodestar Provides:

- DEI Restorative Engagement

- Stress Management and restorative engagement

- Liaison with HR / Legal Department

- Thought Partnership on Communication Plans

- Coaching through residual workplace trauma

Engagement Model

Suitable for organizations that tend to experience multiple points of friction throughout the year.
Allows for 'on-call' activation

Best for one-off incidents that cannot be managed in-house
Event involves individuals who would otherwise normally be tasked with response.